Cookie Policy

Last update 28/02/2023

This Cookie Policy applies to the website https://wifirst.com published by Wifirst, a simplified joint-stock company registered with the Paris RCS under number 441 757 614 and whose head office is located at 26, rue de Berri 75008 Paris.
This Policy allows you to better understand why Wifirst uses cookies and how these cookies work as well as the current tools to configure them.

A cookie is a small computer file, a tracer, deposited and read when consulting or using an online service, regardless of the type of terminal used (computer, smartphone, e-reader, video game console connected to the Internet, etc.).

Cookies have multiple uses and allow their issuer to identify the terminal and record certain information relating to the use of the online service (your customer identifier, the choice of a language, the opening of an email, for example).

Some cookies are strictly necessary for the use or provision of the online service and therefore exempt from consent. Others, which do not meet these criteria, require the user's consent before the deposit of these cookies.

During your visit to the https://www.wifirst.com site, cookies may be installed on your terminal by Wifirst or by our partners.

These are 3 types of cookies which pursue the following purposes.

• Ensure the proper functioning of our websites (strictly necessary cookies);
• Measure our audience and collect analytical data on user behavior;
• Improve our users' experience by remembering choices made on previous visits.

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the site and for navigation on the site. This is why these cookies do not require your consent.

Google Analytics Cookies

Google Ads and Google Conversion Linker cookies

Google Ads is Google's advertising network. Google Ads allows you to carry out advertising campaigns on the Google network. Google uses cookies related to advertising, including to serve and display ads, to personalize them, to limit the number of times an ad is shown to a user, to block ads you do not want to see and to evaluate the ad effectiveness. We use the "NID" cookie to show non-logged-in users Google Ads ads in Google services.
We use "IDE" and "ANID" cookies to serve Google Ads ads to users on non-Google sites. Other Google services such as YouTube may also use these cookies and "VISITOR_INFO1_LIVE" type cookies to improve the relevance of the ads displayed.

If you have enabled personalized ads, the "ANID" cookie is used to remember this setting. It remains active for 13 months. If you have disabled personalized ads, the "ANID" cookie will be used to save this setting until 2030. The "NID" cookie expires six months after its last use. The "IDE" cookie remains active for 13 months.

Some cookies used for advertising are intended for users who log in to access Google services. A "DSID" cookie, for example, is used to identify a user logged into their Google account on non-Google sites and to remember their ad personalization preferences. This cookie remains active for two weeks.  Some cookies enable the display of Google ads on third-party sites and are set in the domain of the website you are viewing. For example, "_gads" cookies allow sites to display Google ads, including personalized ads. Cookies that start with "_gac_" come from Google Analytics. Advertisers use them to measure user activity and the performance of their advertising campaigns. "_gads" cookies remain active for 13 months and "_gac_" cookies for 90 days.

Some cookies are used to measure campaign and ad performance and Google ad conversion rates on a site you visit. Let's take the example of cookies that start with "_gcl_". They come from Google Analytics and their main purpose is to help advertisers determine how often users who click on their ads end up taking an action on their site (making a purchase, for example). Cookies used to measure conversion rates are not used to personalize advertisements. "_gcl_" cookies remain active for 90 days.

Businesses can use Google's advertising platform to advertise on Google services, as well as on partner sites.

Some cookies enable the display of Google ads on third-party sites and are set in the domain of the website you are viewing. For example, "_gads" cookies allow sites to display Google ads, including personalized ads. Cookies that start with "_gac_" come from Google Analytics. Advertisers use them to measure user activity and the performance of their advertising campaigns. "_gads" cookies remain active for 13 months and "_gac_" cookies for 90 days.

Hotjar Cookies (A/B Testing)

Salesforce cookies

LinkedIn cookies

We use LinkedIn Insight Tag on our site. The LinkedIn Insight Tag enables in-depth campaign reporting and helps us gain insights into who is engaging with our LinkedIn ads. The LinkedIn Insight tag allows the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. LinkedIn browser cookies are stored in a visitor's browser until they delete the cookies or the cookies expire.To find out more, see the pages:https://www.linkedin.com/help/linkedin/answer/65521 et https://www.linkedin.com/legal/l/cookie-table?.

The list of cookies mentioned above is likely to evolve according to our activities. To obtain more information on the cookies deposited, we invite you to consult the Axeptio tool available by clicking on the yellow icon at the bottom left of the page.

COOKIES PRESENT ON THE SITE PORTAL-SELFCARE.WIFIRST.NET 

On the “portal-selfcare.wifirst.net” website administered by Wifirst are present only the cookies strictly necessary for the provision of the service which are not subject to the consent of the users.

THE TRACERS PRESENT IN CERTAIN EMAILS

Wifirst uses tracking pixels and tracers included in the form of an image in transactional emails, i.e. in emails following an action/transaction initiated by the user (for example: email summarizing the order placed, email communicating an invoice, email confirming the creation of an account or sending a password). These technologies make it possible to obtain information on the rate of opening of the emails concerned and on the click rate on the links possibly inserted in these emails, in order to allow Wifirst to check and/or confirm the good reception of the emails as well as consultation of the information available via the links provided.

COOKIE MANAGEMENT AND PIXELS

Managing cookies with Wifirst

Wifirst gives you full control over the cookies placed on your terminal, via the information banner that appears when you first connect to our site https://www.wifirst.com.You can choose to accept or refuse the deposit of certain cookies on your terminal, except for strictly necessary cookies which are essential for the proper functioning of our services and are thus automatically deposited.

You can modify your choices of cookies placed at any time by using our preferences configuration module available on the yellow icon at the bottom left of each page of the site.

Please be aware that cookies play an important role in the operation of our services. Therefore, if you refuse or delete cookies, it could affect the availability and operation of the services.

Managing cookies on your internet browser

Most browsers accept cookies by default. However, you can decide to block these cookies or ask your browser to warn you when a site tries to implement a cookie on your device. In this context, we inform you that you can configure your browser to delete or reject cookies by default. For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

 Chrome : https://support.google.com/chrome/answer/95647?hl=fr

Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

Safari : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Firefox : https://support.mozilla.org/fr/products/firefox/protect-your-privacy/cookies

Opéra : https://www.opera.com/help/tutorials/security/privacy/  

The settings chosen may modify your browsing on the Internet and your conditions of access to certain services requiring the use of cookies.

PERSONAL RIGHTS

If you have any questions or comments about how we use cookies, you can contact Wifirst's Data Protection Officer:

By email to the following email address: donnees-personnelles@wifirst.fr or, By post to the following address Wifirst - Service client : données personnelles, 26 rue de Berri, 75008 Paris

Regarding the third-party cookies placed on our site, they are likely to allow our partners to process your personal data if you accept them. You can view how your personal data is handled on their websites.

To find out more about your rights in terms of personal data protection, you can consult the CNIL website: www.cnil.fr

COMING INTO FORCE

This cookie policy and any amendments come into force on the date of the posting of the latest updated version on the website.