What is Unicare by Wifirst?

Unicare by Wifirst is a fully managed, end-to-end network infrastructure solution designed specifically for healthcare organisations. It consolidates WiFi, LAN, medical IoT, IP telephony, IPTV and CCTV onto a single unified platform, monitored 24/7 and certified ISO 27001.

Which types of healthcare facilities does Unicare by Wifirst serve?

Unicare by Wifirst serves the full spectrum of healthcare settings: hospitals and university hospital centres, private clinics and rehabilitation units, care homes and nursing homes, senior living residences, disability care facilities (FAM/MAS), medical centres, diagnostic laboratories, imaging centres and veterinary clinics.

How does Unicare by Wifirst ensure the security of medical data?

Wifirst is ISO 27001 certified by AFNOR and a member of the Pôle d'Excellence Cyber. The Unicare infrastructure applies strict logical segmentation through VLANs to separate medical, administrative and patient networks, in compliance with GDPR and healthcare data protection requirements.

Does Unicare by Wifirst support connected medical IoT devices?

Yes. Unicare by Wifirst natively integrates connected biomedical devices — including infusion pumps, patient monitoring equipment and connected medical trolleys — via a dedicated, secure IoT network isolated from patient and administrative traffic.

What is the service model for Unicare by Wifirst?

Unicare by Wifirst follows a Network-as-a-Service (NaaS) model: design, deployment, hardware, operations and 24/7 monitoring are all included in a single monthly service fee. Facilities benefit from high-availability access (Fibre + 4G/5G redundancy), guaranteed recovery time objectives and a unified management platform called Wifirst Center.

Unicare by Wifirst | Connectivity for the healthcare sector

We developed the Unicare by Wifirst solution based on a firm belief: today, the network is no longer merely a convenience; it has become the very nervous system of your establishment.

The name of our solution was therefore conceived as a promise, closely reflecting the realities of your day-to-day operations:

"Uni" for unified infrastructure: a single, robust and converged technology platform capable of radically simplifying the management of your digital services.
"Care" for your healthcare mission: because our technology is only meaningful if it allows you to focus on what really matters: people, the quality of care and your patients’ comfort.

Unicare

More than just connectivity, Unicare is an end-to-end managed infrastructure, specifically designed to meet your operational, regulatory and human resource requirements. That is why we have scaled it to support the entire healthcare ecosystem: Hospitals (CH / CHU) and Clinics (MCO, Psy, SSR), Care Homes and Long-term Care Units (USLD), Care homes for people with disabilities (FAM / MAS), Retirement homes (RSS), Health centres, Diagnostic laboratories, Imaging centres, right through to Veterinary clinics.

Senior Housing

WiFi is a powerful tool for combating isolation. Put your trust in the leader in managed WiFi for residential properties.

Care Homes

We offer services designed to enhance residents’ stay and ensure strict compliance with current data protection regulations.

Clinics & Hospitals

We securely connect all user profiles: medical and administrative staff, patients, residents, visitors and service providers.

The intelligent unified network

We are rolling out a shared, intelligent network, designed to optimally connect your entire ecosystem:

For your care staff: Seamless, instant access to EHRs, medical applications and collaborative tools from any device (tablets, PCs, connected trolleys).
For your administration: Improved efficiency in admissions management, billing, bed planning and day-to-day logistics.
For your equipment (Health IoT): Native and secure integration of your connected biomedical devices.
For your patients and residents: Reliable internet access for entertainment and, most importantly, staying connected with loved ones.

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As a true end-to-end partner, Wifirst directly supplies, deploys and manages all the essential digital services required to the daily running of your facility.

CCTV: Secure your premises (reception areas, car parks, corridors) with cameras directly integrated into our managed network.
IPTV & Entertainment: Offer your patients and residents a "home-from-home" experience with our smart TV and Chromecast solutions.
VoIP telephony: Reliable, modern communications for your care staff and patient rooms.
Digital signage: Easily broadcast information, menus, or activity schedules on connected screens in your waiting rooms or communal areas.

Unicare by Wifirst is based on unified, multi-vendor 24/7 monitoring, combined with an advanced alerting system that ensures some of the highest SLAs on the market. Each site benefits from continuous performance monitoring, proactive equipment monitoring and rapid anomaly detection to ensure optimal availability in all circumstances.

Thanks to the Wifirst Center, designed as a digital health record for your IT department, our clients also have access to an intuitive cloud platform that provides them with a comprehensive, real-time overview of their network: access point status, load levels, quality of service, visitor usage, and more. This complete transparency enables everyone to stay in control and fully leverage the network’s potential.

EMEIS

Takeover of WiFi management across the 350 establishments in the Emeis group.

Emera

Managed WiFi deployment across the Emera Group’s care homes and retirement residences

CH Bourbon L'Archambault

A multi-service WiFi network for the digital transformation of Bourbon L'Archambault Hospital

Stella

Fibre, Wi-Fi and VoIP telephony in the Stella Group’s social housing estates, which has taken over part of the Les Girandières estate.

Integrated Network-as-a-Service (NaaS) solution

The Unicare by Wifirst package includes design, deployment, hardware, operation and monitoring: a ready-to-use multi-service Wi-Fi infrastructure, designed for high-traffic locations.

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