Since we have been working with campsites, we have seen the huge changes in demand from the usage and expectations of holidaymakers. The number of connected devices has increased considerably and the use of streaming platforms has exploded (Netflix, Youtube, Akamai ...). These changes have made us market leaders as we have embraced the new challenges of the outdoor hospitality.
Fibre optic is essential to connect high capacity campsites. Wifirst can be the single point of contact in providing both services, avoiding any potential issues with shared ownership of the network.
Wifirst is the only WiFi outdoor hospitality operator to have its own core network interconnected with the top web content providers (Netflix, Youtube, Akamai ...) for optimal performance.
There are no two identical campsites: the capacity, the layout, the location and weather conditions are all criteria to consider during the deployment of a WiFi network and thus require the systematic thorough on-site audit.
We are really passionate about getting it right and would recommend the deployment of direct campsite fibre optic backbone whenever possible. Fibre optic guarantee the best seamless user experience. We are really passionate about getting it right.
We are convinced that WiFi will stand at the heart of the outdoor hospitality digital transformation. Internet access for holidaymakers is one of the components of our overall offer. Wifirst enables a robust technical foundation to power multiple digital services: Guest WiFi, staff collaboration and communication, digital display, Chromecast, connected objects, etc.
Back in 2011 most of the campsite had WiFi services limited to the bar and restaurant areas. Recently we noted a very clear trend in the outdoor hospitality high-end segment. Paid vs free Internet for guests, it can prove quite a challenge finding that perfect fit as customers expect to benefit from free access during their stay and operators want to generate additional revenues.
Wifirst will help you to navigate through the different billing and access solutions, ensuring that you are meeting the need of your guests while achieving your business objectives.
Owner of camping Saint Louis
Director of Yelloh! Village
Find the answers to the questions most frequently asked by our customers as well as prospects regarding the WiFi and fibre optics in campsites.
Make your request via our contact form (please specify your GPS coordinates in the body of the message). Our team will quickly study the eligibility of your site.
The customer satisfaction ratings for WiFi progress consistently when a campsite chooses Wifirst. All the parameters that have an impact on the quality of the service are totally mastered and analyzed with a tailor-made approach. A field audit is in particular always carried out before the deployment of our solutions.
Wifirst's work is led by a dedicated project manager. It informs you about each step of deployment and accompanies you in the works that you have to realize: the civil engineering (trenches) which will allow the installation of the fiber provided by Wifirst, the installation of the posts (provided by Wifirst) and the cabling electrical required for the installation of our access points.
Yes. Our system allows to manage multiple networks in parallel on the same physical infrastructure: WiFi customers, WiFi admin ... Our technical and commercial teams are at your disposal to meet your needs.
In case of difficulty to connect with their devices, customers have a non-surcharged hotline accessible seven days a week and 24 hours a day. The system is constantly supervised by our technical teams who intervene directly on site if an incident is detected. . In the event that a problem escapes our vigilance, our support team is at the disposal of the site managers.
The connection path is very intuitive and available in a multitude of languages: French, English, German, Spanish, Dutch and Chinese. The WiFi service home portal automatically appears in the language of the device.