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Telecom solutions

WiFi captive portal: the customer network gateway

Give your users a secure and personalised experience!

Your Guest WiFi with Wifirst

What is a WiFi captive portal?

The WiFi captive portal we offer is the gateway to the customer WiFi network. It's a login web page that users are automatically directed to, where they can identify themselves to access the network. Several authentication methods are available (e-mail, login codes, third parties, etc.) allowing you to control network access. The WiFi captive portal adapts to your brand (logo, colours, image) for a personalised experience and is displayed in the appropriate language, based on the customer's nationality.

About Wifirst's captive portal

Each time a user first connects to an establishments customer WiFi network, the user is automatically directed to a page called a "captive portal" or "splash screen". This portal allows users to accept the terms of service and privacy policy, provide personal information, or even make a payment to access a paid WiFi service.

The role of the WiFi captive portal

Accessing the network via the Wifirst captive portal plays an important role:

  • Compliance with legal obligations set by Ofcom, ICO and GDPR (recording and storing connection logs, handling judicial requisitions and compliant data processing)
  • User authentication, with various access modes available (email, login code, third-parties, paid WiFi offers, etc.).
  • Security thanks to partitioning between users to preserve data confidentiality
  • User information thanks to the collection from the WiFi captive portal of customer data authorised by the GDPR for marketing use.

For all these reasons, setting up a WiFi captive portal within your business can be a wise move to secure network access!

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The advantages of the Wifirst WiFi captive portal

There are many advantages to the Wifirst WiFi portal:

  • Dynamic design: the Wifirst portal automatically adapts to all screen sizes thanks to responsive web design technology.
  • Multilingual: the portal is automatically displayed in one of five available languages: French, English, Spanish, Italian and German. We can add additional languages to suit your needs.
  • Customisable: the portal can be customised site by site: high-definition photo, logo, redirection url.
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Wifirst captive portal login options

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Free access

Users can access the Internet free of charge by filling in a form with the information of their choice.

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Paid access

If you're looking to generate revenue from WiFi, Wifirst has created a catalog of pay-per-use offers for you (by credit card).

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Access by login code

You want to control WiFi access with login codes distributed by reception staff or sent by email (sponsor mode).

We can set up an interconnection with your business tools (PMS or CRM) so that users can authenticate themselves on the portal with a reservation number or a name and room number pair, for example.

Customising your portal

The WiFi captive portal is an excellent means of communication. From the management interface, you can customise it to your brand's colours and image.

Options also allow you to communicate with your customers via a personalised welcome message (configured within the Wifirst Center), activate a chat module to respond to requests, redirect the user (via a URL) to the site of your choice, or display your technical support number.

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Wifirst services

Wifirst's teams will support you every step of the way in setting up your WiFi captive portal: we'll configure the portal for your establishment, adapting it to the colours and WiFi access conditions you choose.

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Configuration

Wifirst installs and configures the captive portal using the Wifirst WiFi infrastructure.

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Customisation

The interface can be customised according to your needs (background image, logo, access modes, etc.).

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Management

Service supervision, statistics and additional features such as ad management via Wifirst Center.

Contact

Learn more about our captive portal solution