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Case study - The Campanile Dartford

The Campanile Dartford, overview

The hotel is located close to the M25 Dartford Tunnel providing easy access to both the Bluewater and Lakeside shopping centres, and an extremely welcome respite for workers of the nearby Crossways Business Park. From the hotel bar, guests have a wonderful view of one of the three beautiful lakes, and staying in any of the 125 comfortably equipped bedrooms is sure to provide a good night's sleep.

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The Challenge

Campanile Dartford had previously invested in a WiFi infrastructure which served them well for many years, but as guests were bringing in newer devices, the single band network had begun to show its age. Guests were noticing low signal levels and reporting that the WiFi was running slowly. Campanile wanted to resolve this before it became a more significant issue for guests, and put their trust in Wifirst to deploy an up-to-date solution.

The Solution

After conducting a full wireless survey, Wifirst was contracted to decommission the old network then install, commission and manage a new Guest WiFi network and 100MB Fibre Leased Line, directly connected to the Wifirst backbone to provide dedicated bandwidth and guaranteed speed. Consequently, guests now have reliable, fast WiFi access throughout the hotel to complement their stay.

The Result

Guests now have fast, reliable WiFi access throughout the entire hotel, enabling them to access the internet and blindingly fast speeds. Additionally, a connection to the hotel PMS has allowed residents to authenticate by merely entering their room number and name, and furthermore a secondary secure network has also been created for staff administration access. The network is now fully managed by Wifirst meaning that Campanile can rest easy knowing that their internet access is now fast, reliable and robust. 

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"From the moment the Wifirst solution went live at Campanile Dartford, we knew we had made the right decision. The team were fantastic with helping us to choose the right solution, and the WiFi service we now have is extremely reliable and very fast. It just works and works well. I would highly recommend Wifirst as a partner to anyone looking to update their WiFi or data line services.”

Mark Aldridge
Group Director of Operations