Enhancing Champneys guest experience
with a state of the art wireless


A wonderful blend of hotel, resort, and spa - Champneys prides itself on its commitment to revitalise the mind, body or soul for anyone who wants to get away from the city life. With 6 elegant countryside locations, Champneys Health Spa offers luxurious facilities and treatments of a spa with top-quality accommodation and dining.


The Challenge

As a Grade II building with vast grounds and square footage, some of the Champneys sites has a network infrastructure no longer fit for purpose. With lagging signals int he outdoor spaces and with many dead zones within the building, guest complaints, payment terminals and staff work applications were all causing big challenges for the hotel and spa group. 

The Solution

Champneys understood that the modern guest would come to their site with a desire to disconnect and relax, but maybe not entirely. They could see the value of offering their guests the latest in WiFi technology by choosing to install WiFi 6 throughout the property. The new Cat 6 cabling and our state of the art precision AP deployment provides great coverage throughout, even in the main outdoor areas!

The Result

The Wifirst network implementation was delivered to provide great coverage. This has helped guests gain faster and more reliable access to the Internet. With such beautiful sites in prime UK locations, Champneys can now benefit from enhanced promotion from guests by facilitating easier access to Instagram and other social media application providers. By giving today’s users vital access to their social media accounts, they are now able to share stories and posts with their followers which is directly leading to increased bookings for the spa and hotel.
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“Wifirst has provided Champneys with an updated WiFi infrastructure that enables faster connectivity throughout the resorts, within our budget. Our guests are now able to get online easily which has enhanced their ability to easily promote Champneys Resort through various social media platforms leading directly to increased bookings." 

Anthony Bargery
Group IT Director, Champneys Spa Resorts and Hotels