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Managed WiFi Services for Modern Businesses

Wifirst's core business is designing and operating professional WiFi networks.
Outsource your wifi management

What are managed WiFi Services? Delivering results, not just connectivity

Driven by connectivity and mobility, digital transformation places greater emphasis on network performance. Consequently, a model focused on achieving tangible results has become increasingly important.

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Streamlining costs

Invest in a future-proof network with an average lifespan of 8 years, driven by Wifirst's continuous software upgrades. Our versatile multiservice solution efficiently handles both business and customer needs in a single setup.

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Empowering IT departments

Partner with a WiFi as a Service operator to relieve your IT Department of the burden of network infrastructure management, providing a perfectly mastered and future-ready backbone for high-value technologies that enhance your company's competitive advantage.

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Glowing reviews

Join the growing list of companies benefiting from managed WiFi. This model consistently delivers satisfaction for employees and/or customers, enabling a singular focus on core business operations thanks to dependable, always-on WiFi.

Multiservice WiFi

Wifirst's WiFi provides a single, unified infrastructure for all your wireless applications. We're committed to building a strong connectivity foundation that will optimise your operations, reduce your costs, and provide an exceptional user experience.

All services are assigned separate VLANs, so that data flows are secure even though they pass over the same physical infrastructure. Here are a few concrete examples:

  • Connecting tablets for Accor reception staff or Norauto mechanics
  • Creating private connection bubbles for students in student accommodations, like in Crous Residences
  • Connecting the electronic shelf labels of a department store, like at Intermarché
  • Connecting barcode scanners in a warehouse, as done at BBL

 

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One-stop-shop WiFi

Wifirst takes care of your project from A to Z. Everything is included in the service. No surprises, no hidden costs.

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Requirement assessment & advice

Wifirst works hand in hand with you and your teams to define the solution best suited to your needs (with a 10-year projection). As soon as the project is launched, Wifirst teams are at your disposal to validate all the technical architectures. We then share with you the deliverables required to implement the project.

WiFi coverage survey
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WiFi coverage survey

A WiFi expert conducts a high-performance technical survey using an in-house application developed by our engineers. This coverage survey will determine the architecture of the wireless network adapted to the needs identified with the customer. Wifirst commits to 100% coverage on the 2 frequency bands, 2.4 GHz and 5 GHz.

Network deployment
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Network deployment

Wifirst has constantly capitalised on its experience to develop the best project management methodology, with the utmost respect for your working environment. Our infrastructures enable us to offer per-user speeds of up to 1 Gbps in WiFi 5 (and 10 Gbps in WiFi 6) for sites connected in Gbps.

Operations and technical support
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Operations and technical support

Wifirst provides 24/7 supervision of all active equipment, enabling us to resolve and, above all, anticipate most incidents. In addition, Wifirst makes strong commitments to availability and fault resolution, thanks to the rigour and organisation of our teams.

WiFi captive portal
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WiFi captive portal

You can personalise the WiFi experience for your customers and visitors thanks to our multi-language portal. You can also define access conditions adapted to your security and commercial policies: free access, paid access, access via login codes, access via interconnection with third-party authentication systems, etc.

Wifirst Center
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Wifirst Center

Wifirst Center is the Wifirst network management and monitoring tool. It is an intuitive, multi-tenant web interface that centralises network information and statistics, whatever the model of terminal installed on site: equipment status, dynamic mapping, ticketing, bandwidth consumed, etc.

A connection experience just like at home

Creating a "home-like" environment extends to connectivity. Our solution provides each customer with their own private WiFi network, making it easy and secure to connect their personal devices. This "Room Area Network" is key to satisfying guest expectations in serviced residences and hotels

Choosing a professional WiFi access point partner

Benefit from Wifirst's certified expertise with leading IT equipment manufacturers. Our close partnerships provide us with unique insights into equipment performance and allow us to influence the development of terminals and switches, ensuring we can offer our professional customers the best equipment recommendations.

Would you like to learn more about our WiFi as a Service solution?

FAQ about Managed WiFi services

How to choose a professional WiFi solution adapted to your business?

The choice depends on your industry (Hospitality, Healthcare, Retail, Corporate), user density, and critical use cases (VoIP, IoT, Business Apps). A Managed WiFi solution from Wifirst is built on end-to-end support: from an on-site radio audit to a tailor-made architecture, ensuring your infrastructure scales with your functional needs.

What are the essential criteria for a high-performance business WiFi network?

Performance for an enterprise network goes beyond simple speed; it relies on five fundamental pillars:

  • Robust Infrastructure: Including enterprise-grade access points, certified structured cabling, and dedicated fiber connectivity.
  • Precise Network Design: Based on a signal coverage study to eliminate dead zones and optimize seamless roaming.
  • Intelligent Traffic Management (QoS): To prioritize critical data flows and prevent network congestion.
  • 24/7 Proactive Supervision: Detecting and resolving anomalies via our NOC before they impact end-users.
  • Expert Technical Support: Fast intervention backed by contractual Repair Time Guarantees (RTG).

Is professional WiFi secure?

Yes, provided you adopt a "Security by Design" approach. A professional network must be strictly partitioned via VLANs to isolate traffic flows (Guests, Staff, IoT devices). Wifirst security natively integrates next-generation firewalls, reinforced authentication (RADIUS, 802.1X), and automated security update policies to counter vulnerabilities in real-time.

What security standards must a business WiFi network follow?

Compliance is a major responsibility for any business. Our solutions strictly adhere to:

  • GDPR for the protection and confidentiality of personal data.
  • Data Retention Laws: Ensuring traceability of connections for public hotspots.
  • Latest Encryption Standards (WPA3 Enterprise): For maximum data protection.
  • Cybersecurity Frameworks: Following ANSSI recommendations for critical environments.
  • ISO 27001 Requirements: Benefiting from Wifirst’s official information security certification.

How much does it cost to install professional WiFi?

Project costs depend on several variables: total area, user density, architectural constraints, and connectivity requirements. Wifirst prioritizes a Managed WiFi "as-a-Service" (OPEX) model. This all-inclusive monthly fee covers engineering, hardware, installation, supervision, and ongoing maintenance. This model allows you to control your budget without heavy upfront investment (CAPEX), while ensuring a regular technological refresh cycle.

Can professional WiFi cover very large spaces or outdoor areas?

Yes. By deploying high-power Outdoor access points and specific network architectures (Mesh or fiber-backed), we cover complex sites such as:

  • Large-scale logistics warehouses with high shelving.
  • Multi-site corporate campuses and industrial plants.
  • Outdoor campsites, resorts, and stadiums.

Wifirst has recognized expertise in large-scale deployments, ensuring perfect signal continuity (roaming) even in challenging topographical environments.

How to optimize the coverage and range of a business WiFi network?

Optimal coverage is never left to chance; it requires a rigorous methodology:

  • In-depth Site Survey: On-site or plan-based study to identify obstacles and interference sources.
  • Strategic Access Point Placement: Maximizing the coverage-to-performance ratio.
  • Advanced Antenna Usage: Utilizing directional or omnidirectional antennas based on the site layout.
  • Centralized Management (Cloud Controller): Dynamically adjusting transmission power and channels to optimize the signal in real-time.

What services should be included in a complete Managed WiFi offer?

To ensure peace of mind for both IT Managers and users, a Managed WiFi solution must be comprehensive:

  • Audit & Engineering: Radio design and capacity planning.
  • Turnkey Deployment: Fiber connection, certified cabling, and hardware installation.
  • 24/7 Proactive Supervision: Real-time network monitoring via our NOC for immediate incident resolution.
  • Full Maintenance: Preventive interventions and Next-Business-Day hardware replacement.
  • User Experience: Customized and multilingual captive portal.
  • Technical Support: Dedicated hotline for both managers and end-users.
  • Analytics: Performance dashboards and usage trend analysis.