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Contact us

European leader in professional WiFi and managed network services for businesses

Wifirst offers you the market’s most effective connectivity solutions to optimize your IT budget and accelerate your digital transformation (WiFi, fiber, SD-WAN, managed LAN, and cybersecurity).

Cut your IT costs Take your WiFi to the next level

High-performance connectivity supporting your operational excellence

Wifirst is a B2B telecom operator and Europe's leading managed WiFi provider, deploying and operating WiFi, fibre, SD-WAN and LAN networks for hospitality, retail, healthcare and student accommodation — fully managed, all-inclusive, with guaranteed SLA and 24/7 monitoring.

For organizations whose performance depends on a flawless network, Wifirst deploys carrier-grade infrastructures. We go beyond WiFi installation: we manage your connectivity end to end with a full commitment to results.

Our exclusive WiFi as a Service model addresses the three core requirements of modern IT departments:

  • Sovereignty and Security: A robust infrastructure, ISO 27001 certified, securing all your critical data flows.
  • Operational Performance: High-density connectivity designed to boost productivity and support innovation (IoT, mobility, Cloud).
  • IT Agility: Proactive management powered by our Network Intelligence, freeing your teams from network operations constraints.

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Wifirst places security (ISO 27001), CSR impact (EcoVadis Silver), and particularly environmental performance (trajectory validated by the SBTi) at the heart of its European deployments.

About Wifirst Explore our WiFi as a Service model

Network Intelligence: intelligent networking designed to support your growth

More than just a provider, Wifirst is a global technology partner. Powered by our Network Intelligence, we manage a complete ecosystem of connected solutions to ensure the performance and security of your sites.

  • Connectivity & Networks: High-density professional WiFi, managed LAN, SD-WAN, and dedicated fiber optic connectivity.
  • Security & Protection: Advanced cybersecurity and intelligent video surveillance.
  • Experience & Business Applications: IPTV, Chromecast, VoIP, and digital signage solutions.

As a registered operator and pioneer of Infrastructure as a Service, we provide proactive, end-to-end management of your equipment. Our mission: to handle complexity so you can focus on your core business.

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Recognized sector expertise validated by industry leaders

Wifirst operates, as a managed service, a large-scale, business-critical infrastructure across Europe: more than 400,000 WiFi access points, 100,000 switches, and 20,000 high-speed Internet connections.

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Accor Group

A European footprint with over 1,200 hotels equipped with WiFi and/or fiber optics, in more than 20 countries.

Accor Group
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The Ascott

A strong partnership with The Ascott as its exclusive connectivity partner across Europe.

The Ascott
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Louvre Hotels

A growing momentum with over 60 partner hotels across Europe.

Louvre Hotels
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Les Mousquetaires

Savings on deployment and maintenance with a converged WiFi + ESL radio infrastructure for the French retail giant.

Les Mousquetaires
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Easyhotel

Wifirst facilitates easyHotel's digital transformation with WiFi as a Service.

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Havas

Fibre + WiFi connectivity for Havas offices across the UK

Havas
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numa

A standardised state-of-the-art WiFi solution across all Europe.

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Champneys Wellness Spa

A major update of the WiFi infrastructure for Champneys Spa & Resort across the UK.

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Cutting-edge engineering for your most complex environments

Wifirst’s technological edge is built on full mastery of the connectivity value chain. Our experts combine industrial-scale capabilities with proprietary artificial intelligence to monitor your networks in real time and deliver uncompromising quality of service, even in the most high-density environments.

Specialised expertise for a seamless digital journey

We support all professionals with the digitalisation of their businesses.

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Hospitality & Residences

Wifirst is the undisputed leader in managed WiFi for hotels, student residences, campsites and tourist accommodations. Wifirst deploys and operates scalable networks capable of accommodating all types of customer and business usage, while making strong commitments to quality of service, maintenance, support and security.

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Health & Seniors

Digitising healthcare facilities and senior residences starts with building a high-performance, secure and scalable technological foundation. Wifirst offers all facility managers this backbone of connectivity, which can power all digital services - for patients, residents, visitors AND staff.

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Retail & Business

Cost control, increased productivity, and enhanced experiences for both customers and employees are common challenges across industries — from retail and logistics to banking, insurance, and corporate environments. At the heart of meeting these challenges lies one critical enabler: connectivity. Don’t overlook it — it’s the foundation of any successful digital transformation.

Responsible digital technology aligned with your CSR commitments

Optimizing your environmental footprint is a strategic priority that Wifirst integrates from the very design of your networks. Through our unified infrastructures, we eliminate unnecessary network duplication to drastically reduce energy consumption and hardware dependency. Choosing Wifirst means relying on a virtuous-by-design business model, where equipment longevity and digital sobriety become drivers of profitability for your organization.

FAQ

Wifirst expertise & professional connectivity

Wifirst at a glance

What is Wifirst?

Wifirst is the leading European B2B telecom operator specializing in managed professional WiFi. Since 2002, we have been designing, deploying, and operating high-performance networks. Our unique strength lies in our end-to-end mastery of the value chain, powered by a proprietary core network to guarantee premium connectivity for businesses.

Where does Wifirst operate and what are its European subsidiaries?

Wifirst deploys solutions in 70 countries and maintains a strong local presence through specialized subsidiaries. The group includes The Cloud Networks and Hotsplots in Germany, as well as ITT in the United Kingdom. This synergy allows us to combine the power of a major European group with expert local technical support.

Who are Wifirst's solutions designed for?

Our offers are tailored for organizations where connectivity is mission-critical: hospitality, managed residential (student housing, senior living, co-living), retail, defense, healthcare, and large corporate offices. We support both independent establishments and major international multisite networks such as Accor, the CROUS, or Intermarché.

What are the reviews of Wifirst's solutions?

Wifirst’s reliability is trusted by the most demanding professionals, boasting a contract renewal rate of over 90%. While end-users occasionally share feedback on public platforms regarding local incidents, B2B decision-makers consistently highlight our industry expertise, the quality of our project management, and the power of our centralized management tools.

How can I get a quote or discuss a project?

Our experts provide customized audits for every project. You can contact us via our online form to define a solution tailored to your technical requirements and digital transformation goals.

Expertise & Performance

Which hardware manufacturers does Wifirst work with?

Wifirst adopts a vendor-agnostic approach. We collaborate with all world-leading manufacturers (Cisco Meraki, Ruckus, Aruba, Huawei, etc.). Our engineers test and certify the best hardware (WiFi 6/6E/7) to integrate it into our supervision platform, ensuring you receive the most effective solution for your specific needs.

What is the difference between consumer WiFi and Wifirst managed WiFi?

Wifirst managed WiFi is engineered for high-density user environments. Unlike residential offers, we ensure dynamic frequency optimization, enterprise-grade security, and total service continuity through our 24/7 proactive AI monitoring.

Is Wifirst's WiFi network secure and compliant?

Security is native to our infrastructure. We ensure network segmentation (VLANs), data encryption, and strict compliance with GDPR and legal obligations for connection log retention, thereby protecting your organization's legal liability.

Does Wifirst offer solutions for multi-site organizations?

Yes, this is one of our core specialties. We harmonize connectivity across complex property portfolios on a national and international scale. Our unique management interface allows you to operate all your sites consistently with unified Quality of Service (QoS) and full visibility into network usage.

Does Wifirst handle the entire project (turnkey solution)?

Absolutely. Wifirst offers WiFi as a Service. We manage the entire lifecycle: on-site radio audits, cabling, installation, software configuration, remote monitoring, and curative maintenance. You benefit from a high-performance infrastructure without having to manage technical complexity.