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Telecom solutions

Managed WiFi Services for Modern Businesses

Wifirst's core business is designing and operating professional WiFi networks.
Outsource your wifi management

What are managed WiFi Services? Delivering results, not just connectivity

Driven by connectivity and mobility, digital transformation places greater emphasis on network performance. Consequently, a model focused on achieving tangible results has become increasingly important.

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Streamlining costs

Invest in a future-proof network with an average lifespan of 8 years, driven by Wifirst's continuous software upgrades. Our versatile multiservice solution efficiently handles both business and customer needs in a single setup.

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Empowering IT departments

Partner with a WiFi as a Service operator to relieve your IT Department of the burden of network infrastructure management, providing a perfectly mastered and future-ready backbone for high-value technologies that enhance your company's competitive advantage.

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Glowing reviews

Join the growing list of companies benefiting from managed WiFi. This model consistently delivers satisfaction for employees and/or customers, enabling a singular focus on core business operations thanks to dependable, always-on WiFi.

Multiservice WiFi

Wifirst's WiFi provides a single, unified infrastructure for all your wireless applications. We're committed to building a strong connectivity foundation that will optimise your operations, reduce your costs, and provide an exceptional user experience.

All services are assigned separate VLANs, so that data flows are secure even though they pass over the same physical infrastructure. Here are a few concrete examples:

  • Connecting tablets for Accor reception staff or Norauto mechanics
  • Creating private connection bubbles for students in student accommodations, like in Crous Residences
  • Connecting the electronic shelf labels of a department store, like at Intermarché
  • Connecting barcode scanners in a warehouse, as done at BBL

 

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One-stop-shop WiFi

Wifirst takes care of your project from A to Z. Everything is included in the service. No surprises, no hidden costs.

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Requirement assessment & advice

Wifirst works hand in hand with you and your teams to define the solution best suited to your needs (with a 10-year projection). As soon as the project is launched, Wifirst teams are at your disposal to validate all the technical architectures. We then share with you the deliverables required to implement the project.

WiFi coverage survey
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WiFi coverage survey

A WiFi expert conducts a high-performance technical survey using an in-house application developed by our engineers. This coverage survey will determine the architecture of the wireless network adapted to the needs identified with the customer. Wifirst commits to 100% coverage on the 2 frequency bands, 2.4 GHz and 5 GHz.

Network deployment
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Network deployment

Wifirst has constantly capitalised on its experience to develop the best project management methodology, with the utmost respect for your working environment. Our infrastructures enable us to offer per-user speeds of up to 1 Gbps in WiFi 5 (and 10 Gbps in WiFi 6) for sites connected in Gbps.

Operations and technical support
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Operations and technical support

Wifirst provides 24/7 supervision of all active equipment, enabling us to resolve and, above all, anticipate most incidents. In addition, Wifirst makes strong commitments to availability and fault resolution, thanks to the rigour and organisation of our teams.

WiFi captive portal
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WiFi captive portal

You can personalise the WiFi experience for your customers and visitors thanks to our multi-language portal. You can also define access conditions adapted to your security and commercial policies: free access, paid access, access via login codes, access via interconnection with third-party authentication systems, etc.

Wifirst Center
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Wifirst Center

Wifirst Center is the Wifirst network management and monitoring tool. It is an intuitive, multi-tenant web interface that centralises network information and statistics, whatever the model of terminal installed on site: equipment status, dynamic mapping, ticketing, bandwidth consumed, etc.

A connection experience just like at home

Creating a "home-like" environment extends to connectivity. Our solution provides each customer with their own private WiFi network, making it easy and secure to connect their personal devices. This "Room Area Network" is key to satisfying guest expectations in serviced residences and hotels

Choosing a professional WiFi access point partner

Benefit from Wifirst's certified expertise with leading IT equipment manufacturers. Our close partnerships provide us with unique insights into equipment performance and allow us to influence the development of terminals and switches, ensuring we can offer our professional customers the best equipment recommendations.

Would you like to learn more about our WiFi as a Service solution?

FAQ about Managed WiFi services

What exactly are managed WiFi services?

Managed WiFi services are end-to-end solutions where a provider designs, deploys, supervises, and maintains your wireless network. Instead of managing access points, firmware updates, and troubleshooting in-house, you benefit from a fully outsourced WiFi as a Service model.

How does WiFi as a Service work in practice?

WiFi as a Service (WaaS) is based on a subscription model. You pay a predictable monthly fee that covers all aspects of your business WiFi: hardware, installation, monitoring, security, upgrades, and user support. This turns connectivity into an operating expense (OPEX) rather than a heavy upfront investment.

Why should a business outsource WiFi management?

Running WiFi internally requires skilled IT staff, constant monitoring, and specialised tools. By outsourcing to a managed WiFi provider like Wifirst, you gain access to expert engineers, 24/7 monitoring, proactive maintenance, and guaranteed service levels (SLAs), while freeing your teams to focus on strategic projects.

What is included in Wifirst’s managed WiFi services?

Our managed WiFi service covers the full lifecycle: site survey and design, professional-grade equipment, fibre connectivity, turnkey installation, centralised monitoring, proactive alerts, preventive and corrective maintenance, personalised captive portals, and user support.

Is managed WiFi secure for businesses?

Yes. Security is built into every managed WiFi deployment. This includes WPA3 encryption, VLAN segmentation, strong authentication, firewalls, intrusion detection, and GDPR compliance. Guest, staff, and IoT traffic are separated to prevent breaches and maintain network integrity.

How do managed WiFi services guarantee performance?

Performance is ensured by professional-grade access points, intelligent traffic management, load balancing, and proactive monitoring. Wifirst analyses usage patterns and automatically adjusts settings to avoid congestion and maintain consistent coverage across your entire site.

How much do managed WiFi services cost?

Pricing depends on the size of your site, user density, and specific requirements. With WiFi as a Service, you pay a monthly fee that includes design, hardware, installation, monitoring, and support. This predictable OPEX model avoids heavy upfront CAPEX while guaranteeing scalability.

Can managed WiFi scale with business growth?

Yes. Managed WiFi services are designed to be scalable. Whether you need to expand to new buildings, outdoor spaces, or additional sites, Wifirst adapts your network architecture and equipment to match your evolving needs — without disrupting daily operations.

Which sectors benefit most from managed WiFi services?

Managed WiFi is ideal for industries with high user density or critical connectivity needs: hospitality, healthcare, education, retail, co-working spaces, defence, and corporate offices. Wifirst has proven expertise in each of these environments.

How is a managed WiFi network monitored?

Managed WiFi relies on 24/7 network monitoring. Wifirst uses advanced supervision tools to track performance, detect anomalies, and send proactive alerts. This allows our engineers to fix issues before they affect users.

What are the advantages of managed WiFi compared to traditional WiFi installation?

Traditional WiFi installation is a one-off project, often requiring in-house IT teams to handle monitoring and support. Managed WiFi, on the other hand, is a continuous service with proactive maintenance, guaranteed SLAs, security updates, and predictable costs.

Can managed WiFi integrate with existing IT infrastructure?

Yes. Wifirst designs managed WiFi solutions that integrate seamlessly with your current infrastructure, whether it’s fibre, structured cabling, VPNs, or security systems. Our engineers ensure interoperability while modernising your wireless network.