Unrivalled WiFi expertise

Fully managed WiFi since 2002

Established in 2002, through in-depth knowledge and understanding of WiFi technologies, Wifirst has become a market-leading WiFi & Internet Service Provider.

WiFi, tailor-made for your business

Evolution of property internet

The Internet of Things is here, but is your building ready? A managed WiFi backbone is essential to support the Internet of Things by allowing you to provide multiple services on one physical network. Door locks, Building Management Systems, In-room Automation, Mobile engagement, CCTV, Wireless Speakers. The list could go on...

A personalised WiFi experience

Our technology provides a personalised experience for your guests while helping to promote your brand and assist with guest retention.

A reliable & fast service, built to improve guest satisfaction

We understand the importance of guest feedback and work tirelessly to provide customers with the best possible service to give absolute peace of mind that WiFi and internet connectivity will never be a concern.

Research & Development

The Wireless Broadband Alliance, in coordination with WiFi hardware manufacturers and operators, innovate to regularly improve WiFi standards.

  • From our foundation in 2002, research and development into WiFi systems, applications and technologies have been of paramount importance to Wifirst. For this reason, we have an in-house department dedicating their full attention to WiFi Research and Development.
  • We pride ourselves on providing an industry benchmark in the selection and deployment of the most efficient WiFi technology to meet our customer's needs. Ensuring in-depth studies of frequency bands and radio interference issues are completed to provide the very best service possible.
  • Our ongoing participation in WiFi standards workgroups has, since 2014, ensured that Wifirst is at the forefront of next-generation WiFi technology. From today's standard of 802.11ac (WiFi 5), through to 802.11 ax (WiFi 6) and beyond, our extensive knowledge comes from years of research and development to the benefit of our customers.
Ruckus WiFi hotspot

Installation & Configuration

Wifirst provides WiFi as a Service, which, unlike other providers, isn't merely selling of hardware and ongoing support. As a provider of WiFi as a Service, we are 100% responsible for the continuous running of the service from day one. This means that Wifirst will provide a much higher quality WiFi network and far superior service than other providers.

  • We use a unique proprietary mobile application to support advanced and comprehensive technical site surveys at all our customer premises.
  • A thorough and careful examination of all possible service disruption elements is completed to make sure factors such as frequency, signal to noise ratio are channel capacity all taken into consideration.
  • Following a site survey, a technical report is compiled, allowing us to design your network providing optimum dual-band coverage (2.4 GHz and 5 GHz).
  • Following deployment, the hardware configuration takes place, customising the service to your exact requirements, ensuring the channel selection is correct along with transmission power and many other details.
  • All of these details are stored within our proprietary applications enabling us to respond quickly with any future support requirements, whenever needed.

Centralised support & operations

Wifirst works hand-in-hand with WiFi technology manufacturers to ensure our centralised management tools are consistently providing excellent service, enabling our centralised support and field-based engineers to provide a consistent and dependable level of support. Amongst many others, our management tools provide us with the ability to:

  • Administrator all WiFi Access Points installed in customer sites 24/7.
  • Review network performance statistics and make changes where needed.
  • Provide our field support team with the necessary tools to handle any WiFi or ISP related incident to keep downtime to a minimum and ensure normal service is resumed quickly.
WiFi centralized supervision

Ready to launch a WiFi project?

We advise you on all your connectivity projects.

Our WiFi partners