Trusted WiFi providor for high-end campsites

Unmatched service quality to meet the unique connectivity demands of the outdoor hospitality industry.

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Tailored WiFi solutions for the finest outdoor resorts

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Sandaya

More than 1,000 terminals at some 15 sites in France.

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Romanée

Framework contract with Romanée: a dozen sites equipped.

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Les Sablons Portiragnes

Exceptional WiFi at this 5* campsite near Béziers.

A global telecom operator with in-house network expertise

Wifirst is a true telecom operator, specialised in managed services: WiFi, Fibre, Pro Starlink, Firewall.

Wifirst has made significant investments in advanced software tools for auditing, deploying, and managing network infrastructures. We also train our in-house experts to visit your campsites and design tailor-made network architectures that meet the specific needs of your site.

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Truly bespoke WiFi installations for your campasite

No two campsites are alike. Factors such as capacity, surface area, layout of rental units, and even local climate conditions must all be carefully considered when designing and deploying a WiFi network — which is why we always begin with a thorough on-site audit.

Wifirst works in close coordination with your technical teams and existing suppliers to anticipate integration challenges and identify cost-optimisation opportunities, ensuring a seamless, efficient deployment tailored to your specific site.

 

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5-star technical support

Providing top-quality technical support is a core part of Wifirst’s service — especially for campsites, where reliable connectivity is crucial.

With Wifirst, you benefit from a dedicated technician who knows your site inside and out, supported by a powerful suite of management tools. For added peace of mind during peak season, we can also arrange on-site support coverage to ensure everything runs smoothly when it matters most.

Discover our work on the Sylvamar campsite
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Unmatched service standard in outdoor hospitality

Today, both guests and staff expect always-on, high-quality service — and connectivity is no exception.

At Wifirst, we combine proven expertise, advanced tools, and tried-and-tested methods to meet and exceed those expectations. We deliver a WiFi and multimedia experience that feels just like home, with guaranteed indoor WiFi coverage in every mobile home.

 

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Flexible solutions to fit your operational needs

Wifirst offers expert guidance to help you define the best access model for your guests — whether free, paid, or hybrid.

We also provide flexibility in our commercial approach for campsite operators, offering tailored options such as full OPEX, mixed CAPEX/OPEX models, with or without contractual commitment, and even the possibility of transferring equipment ownership. Whatever your needs, we adapt our model to fit your operational and financial goals.

 

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Much more than WiFi!

Wifirst also offers a catalog of services connected to its network infrastructure to improve customer experience and boost your teams' operational efficiency.

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Converged Managed LAN

Wifirst takes charge of your entire LAN camping project, deploying the switch infrastructure to meet your business needs.

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IPTV

Wifirst manages it all! Audit, Smart TV deployment and configuration, channel plan management, TV head-end installation, etc.

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Digital Signage

With Wifirst, manage your campsite's display screens from a simple web interface, create dynamic content and broadcast programs.

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Our customers

Proud partners of leading outdoor hospitality brands.

"At Yelloh! Village, customer satisfaction is at the heart of our approach, which is why we have referenced Wifirst, which shares this same quality requirement. As proof, a satisfaction survey carried out on our network places campsites already equipped by Wifirst at the top of the rankings for WiFi service."
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Etienne Page

Director of Yelloh! Village

"Internet is essential, just like electricity. With the Wifirst solution, we've managed to achieve a quality of service that's hard to come by in HPA, and excellent customer satisfaction over more than 10,000 stays."
Lucas Recobre
Lucas Recobre

Assistant Manager, Domaine de la Dragonnière

"Offering WiFi to holidaymakers is an integral part of every campsite's specifications, it's become a basic service like electricity."
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Jean-Emmanuel Dumont

Saint Louis campsite owner

OUR SUCCESS STORIES
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FAQ

Frequently asked questions about our solutions for campsites

Why is WiFi essential in today's campsites?

WiFi is now a must-have for holidaymakers. Whether guests are staying in touch with loved ones, sharing their trip on social media, working remotely, or streaming their favourite content, they expect fast, reliable connectivity throughout their stay. A high-performance WiFi system not only enhances the guest experience — it also drives positive reviews, boosts ratings, and strengthens word-of-mouth recommendations.


I'm not happy with my campsite's WiFi system. How can I be sure that Wifirst will provide a better solution?

Wifirst specialises in designing tailor-made WiFi networks for campsites. Before any installation, we conduct a thorough on-site technical audit to recommend a solution precisely adapted to your site’s layout and needs. Our proven approach — implemented across hundreds of campsites — ensures consistent service quality, improved network performance, and higher guest satisfaction.


How can I find out if my campsite is eligible for professional fibre?

Send us a request via our contact form, giving the precise GPS coordinates of your campsite. Our technical teams will quickly analyse your site's eligibility for a dedicated fibre connection.


Is there any work involved in installing WiFi on my campsite?

Yes, but Wifirst is with you every step of the way. A dedicated project manager oversees the work and guides you through the elements to be planned: civil engineering (trenches for the fibre), installation of poles (supplied by Wifirst), electrical wiring for the WiFi terminals, etc. Everything is designed to minimise your workload and maximise performance.


How much can a WiFi network operated by Wifirst cost at my campsite?

The cost depends on a number of factors: size of site, number of access points, dedicated fibre requirements, speed expectations, etc. Contact us for a personalised study and a customised quote, tailored to your budget and objectives.


Can I use the Wifirst network for my business needs, reservation tools, CCTV, etc.?

Yes, our solutions enable several secure networks to coexist on a single infrastructure: guest WiFi, private WiFi for staff, cameras, cash register systems, etc. You benefit from a reliable professional network, adapted to all your business uses.

What happens if there's a problem on the WiFi network?

Our network is monitored in real time by our teams. In the event of a problem, we intervene automatically, either remotely or on site. A 24/7 toll-free hotline is also available to campers and campsite staff.


Is the WiFi service easy to use for our foreign customers?

Absolutely. The connection portal is automatically displayed in the language of the device (French, English, German, Spanish, Dutch, Chinese, etc.). The user experience is fluid, intuitive and multilingual.


How do you assess your campsite's specific WiFi requirements?

Every campsite is unique: size, vegetation, visitor numbers, areas to be covered, etc. That's why we offer a free on-site audit to identify technical constraints and define the optimal network according to your priorities (pool area, pitches, communal areas...).


What technical solutions are available to equip my campsite?

We offer state-of-the-art WiFi networks, based on high-speed outdoor terminals, a centralised network core, intelligent repeaters, and of course dedicated fibre when available. Our architectures are scalable and designed to withstand the constraints of the great outdoors.


How do you ensure the security and reliability of your WiFi network?

Our infrastructures are partitioned to separate customer and business networks. Security is ensured by firewalls, reinforced authentication and continuous network monitoring. Our solutions also comply with legislation on connection traceability.


How to choose the right WiFi provider?

Opt for an experienced partner capable of offering a truly bespoke solution. Check their references in the outdoor hospitality industry, the quality of their technical support, the transparency of their business model (installation + operation), and above all: insist on a prior site survey.


What are the legal requirements for WiFi service provisions?

As an operator, you are legally obliged to be able to identify users of your network and keep connection logs. Wifirst fully relieves you of this responsibility by operating the network in accordance with the rules in force (GDPR, ofcom).

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