Hotel Am Schloss Köpenick Berlin by Golden Tulip


Hotel Am Schloss Köpenick Berlin by Golden Tulip, a distinguished establishment within the esteemed Louvre Hotels Group, proudly resides in Berlin's historic Treptow-Köpenick district. Featuring 108 exquisitely furnished rooms with panoramic views of Köpenick Castle and the Dahme River, the hotel seamlessly connects guests to Berlin's iconic landmarks such as the Brandenburg Gate and Checkpoint Charlie. In 2023, the Hotel am Schloss Köpenick partnered with Wifirst to enhance its WiFi network services, further elevating the guest experience. This collaboration underscores the longstanding relationship between Louvre Hotels Group and Wifirst, which commenced in 2019 in the United Kingdom and was followed by Wifirst's provision of WiFi services and fibre leased lines to all Louvre Hotels Group UK properties in 2021.


The challenge

Hotel Am Schloss Köpenick Berlin by Golden Tulip had previously relied on a WiFi infrastructure that had performed admirably over the years. However, with the introduction of newer devices by guests, the limitations of the single-band network became evident. Guests experienced low signal levels and slow WiFi speeds. Concerned about maintaining guest satisfaction, the hotel turned to Wifirst to implement an updated solution.

The solution

Following comprehensive wireless surveys, Wifirst was engaged to decommission outdated networks and effectively install, commission, and manage new Guest WiFi services. This included fully rewiring the hotel and directly connecting it to the Wifirst backbone, ensuring dedicated bandwidth and guaranteed speed.

The result

Guests now experience reliable WiFi connectivity, enabling rapid internet access with blazing-fast speeds. With Wifirst overseeing the complete management of all networks, Hotel Am Schloss Köpenick Berlin by Golden Tulip can confidently assure guests that their internet service is not only fast and reliable but also secure and robust.

" We are very satisfied with the recent WiFi installation by Wifirst, and we haven't encountered any issues or complaints from our guests since then

 Réné Gedigk
Louvre Hotels Group - Cluster Manager