As part of a full refurbishment in 2025, ibis Styles, York Centre upgraded its digital infrastructure to meet the expectations of today’s tech-savvy guests. To ensure high-performance connectivity and operational efficiency, the hotel partnered with Wifirst to deploy a fully managed WiFi as a Service solution.
// THE CHALLENGES
A Modernised ibis Styles with Digital Expectations
Located just steps from York’s historic city centre, Ibis Styles, York Centre is a 3-star hotel with 109 rooms, modern guest amenities, and a renewed focus on smart technology. The 2025 refurbishment focused on creating a comprehensive upgrade to all guest rooms and public areas, including a striking bar/restaurant area that celebrates the hotel’s brewing heritage! They also introduced features such as electric vehicle charging, and a forward-thinking approach to guest connectivity — making high-speed, reliable WiFi a non-negotiable part of the guest experience
As part of its continued digital evolution, the hotel sought to provide guests with seamless internet access across all areas, while ensuring ease of management for staff and alignment with Accor’s group-wide technology standards.
// THE SOLUTION
A Trusted Partner for End-to-End WiFi Delivery
To meet these demands, ibis Styles, York Centre partnered with Wifirst — a recognised leader in professional-grade connectivity and a long-term Accor partner. Wifirst’s WiFi as a Service solution includes network design, installation, monitoring, and ongoing maintenance within a single, predictable monthly service fee. The solution ensures high-speed, stable internet in every guest room and public area, with smart hardware placement and secure network segmentation for staff and guest usage.
Thanks to its integration with Accor’s digital systems, including loyalty platforms and guest authentication tools, the WiFi infrastructure also enhances operational efficiency and supports a smooth digital experience from check-in to check-out.
// OUR PARTNERSHIP
A Long Standing Partnership with Accor
Wifirst has been working with Accor since 2013, initially replacing Orange as the connectivity partner for brands such as Mercure, Novotel, Pullman, and MGallery. Today, Wifirst is the exclusive provider of WiFi, Fibre, and Chromecast solutions for all Accor properties, including the ibis portfolio. This enduring partnership reflects Accor’s trust in Wifirst’s ability to deliver reliable, scalable, and guest-centric solutions across its global network.
The deployment at ibis Styles, York Centre is a strong example of how this partnership enables hotels to roll out modern digital infrastructure quickly and effectively — with confidence in both performance and long-term support.
// THE BENEFITS
Supporting Teams and Guests Alike
Since the installation, the ibis Style, York Centre has reported a marked improvement in guest satisfaction related to connectivity, with reliable WiFi now available across all floors and common areas. Hotel staff also benefit from a reduced technical burden, as Wifirst proactively monitors and supports the network around the clock. The improved infrastructure supports the hotel’s new technology-driven environment, enabling smooth day-to-day operations and preparing the property for future innovation.
The ibis Styles, York Centre now offers a high-performance digital guest experience that matches its recent physical transformation. By partnering with Wifirst and leveraging its WiFi as a Service solution, the hotel is able to deliver consistent, reliable connectivity that meets modern expectations — all while benefiting from Wifirst’s decade-long partnership with Accor. Together, they are helping to define the future of digitally enabled hospitality.
