Camping Sylvamar piscine

Case Study - Yelloh! Village

Yelloh! Village, overview

Yelloh! Village is a high-end camping-village brand, based throughout France, Portugal and Spain with 82 luxurious villages located amongst the most beautiful surroundings, with swimming pools, wellness spa's, beaches and a wide variety of sports activities for all ages to enjoy. 

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The Partnership

In 2018, Wifirst was approved as a primary connectivity partner for the Yelloh! brand. Wishing to improve the WiFi service offered, Yelloh! chose Wifirst to deploy a new fast, robust solution, strengthening the digital experience of their guests. 

The Dynamic Free WiFi Service

Yelloh! Village wanted to provide their guests with free internet access but needed to ensure that the network was not going to be overloaded, impacting guests using the service. Wifirst was selected due to our unique gateway, the Wibox which is able to Dynamically prioritising internet traffic to make sure that no guests will experience slow WiFi connectivity.

The Results

Customer surveys completed by guests at all campsites voted Wifirst as the leading network provider for all Yelloh! Village with regards to the overall WiFi experience.

  • 10 campsites connected to Wifirst services
  • Over 4000 tent pitches covered
  • More than 1000 WiFi access points fully managed.
  • Delighted guests throughout all villages covered with Wifirst services. 
Camping Sylvamar Archipel
“At Yelloh! Village, customer satisfaction is at the heart of our approach, which is why we have referenced Wifirst who shares this same quality requirement. As proof, a satisfaction survey conducted on our network places the campsites already equipped by Wifirst at the top of the ranking on the WiFi service. We really rely on Wifirst to work with us to fully satisfy all our customers."

Etienne Page
Director, Yelloh! Village